Help Center

FAQ

Delivery

My Order as no delivery note or invoice enclosed

Is it possible to collect my order

When will I receive my order?

My item has arrived damaged, What do I do?

Can I pay extra and have next day delivery?

My order/item as arrived and the personalisation is not what I requested?

Can you Guarantee delivery by a certain date?

Can you please send my order asap, I need it by ??/?? Date

My order has been dispatched and I have not received this what can I do?

What is the delivery charge?

Non Delivered Goods

I placed an order yesterday and paid for First Class Postage and have not received my order

I have only received part of my order

Payment

Can I pay for my order without a PayPal Account

Is it secure for me to place an order online using my card details?

Orders

I want to amend or change the personalization on an item I have ordered, is this possible?

I want to cancel my order.

What do I do if my order is incomplete?

I wanted Emoji's in my text and they have not been printed

Do you offer discounts

Can an item be reserved?

What's the Status of my Order?

Can I add something to an existing order?

Customer Services

Telephone Customer Services

I sent you an email and you have not replied yet

Prices's

Do you offer a price match / price guarantee

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